Alpine Property Management, LLC

Privacy Policy  

Introduction

This Privacy Policy outlines Alpine Property Management, LLC  (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at https://www.alpinepropertycrestedbutte.com (" Site "), or otherwise share personal information with us (collectively: " Users "). 

Grounds for data collection 

We process your Personal Information only to the extent necessary to complete and execute the rental transaction between Alpine Property Management, LLC (the host) and you (our guest). We do so (a) to perform our contract

with you and provide our services; (b) to pursue our legitimate interests, such as preventing fraud and protecting our property and guests; and (c) to comply with legal, tax, and financial regulatory obligations to which we are subject.


When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.


We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

How We Use Collected Information

We use the personal information we collect to manage short-term rental reservations, provide guest services, communicate important booking details, process payments, maintain property security, and comply with applicable legal and regulatory requirements. We may also use this information to improve our website, booking processes, property management services, and overall guest experience.


The information we use depends on how you interact with us, the services you request, and the requirements associated with your reservation. We only use personal information for legitimate business purposes and other purposes permitted by applicable law. Where required, we will provide additional notice or obtain your consent before using your information for a new or different purpose.


We may also share relevant information with authorized service providers and other parties when necessary to fulfill reservations, process payments, maintain our operations, protect our properties and guests, or meet legal obligations, as described in the How We Share Your Information section of this Privacy Policy.


Category Information Collected Details and Use
Reservation Management Name, email address, phone number, reservation dates, and number of guests. To process and manage bookings, confirm reservations, communicate booking details, coordinate check-in and check-out, and handle reservation changes or cancellations.
Guest Communications Name, email address, phone number, reservation details, and communication history. To communicate with guests before, during, and after their stay, including reservation confirmations, check-in instructions, property access information, important updates, customer support, and feedback requests.
Legal and Regulatory Compliance Reservation records, payment and transaction records, and required guest registration details. To communicate with guests before, during, and after their stay, including reservation confirmations, check-in instructions, property access information, important updates, customer support, and feedback requests.
Business Operations and Improvements Website usage data, guest feedback, and booking history. To evaluate and improve our website, booking processes, property amenities, and guest services. We may analyze booking trends, review guest feedback, and identify opportunities to improve the overall guest experience.
Fraud Prevention and Property Security Reservation verification details, property access records, and relevant security-related information. To verify reservations, prevent fraudulent activity, manage authorized property access, investigate security incidents, and protect our properties, guests, and business operations.

Sources of Personal Information

We may collect or receive your personal information from various sources in connection with our property management services and short-term rental reservations, including:


  • Directly from You: When you provide your personal information through our website, booking forms, reservation inquiries, guest registration forms, or other communications with us.


  • Through Our Website and Services: When you visit or interact with our website, make a reservation, submit an inquiry, or use our online services.


  • Through Third-Party Booking Platforms: When you make a reservation or communicate with us through online travel agencies (OTAs) and booking platforms, such as Airbnb, Vrbo, and other platforms through which our managed properties are listed. These platforms may share reservation details and relevant guest information with us to facilitate bookings and provide property management services.



  • Through Third-Party Service Providers: From service providers that support our business operations, including property management systems, channel managers, payment processors, guest communication platforms, and website analytics providers, where applicable.


How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of recipients when necessary to manage reservations, provide our services, operate our business, or comply with applicable laws.

Category Information Shared Purpose
Property Owners Reservation Dates, Number of Guests and other booking-related information necessary for property management To coordinate reservations, prepare for guest arrivals, address property-related requests, and provide information necessary to manage the rental property you booked.
Service Providers and Business Partners Reservation details, guest contact information, payment transaction details, service requests, and relevant financial or operational records, depending on the services provided. To support reservation management, payment processing, guest communications, cleaning and maintenance coordination, accounting, and software integrations. These providers may include Guesty, Airbnb, Vrbo, Stripe, QuickBooks, and other authorized vendors used by our business.
Legal and Regulatory Authorities Reservation records, relevant guest information, payment and transaction records, and other information required or legally permitted to be disclosed. To comply with applicable laws, court orders, subpoenas, tax reporting requirements, licensing obligations, or other valid legal processes, and to protect our legal rights and the safety of our guests and properties when appropriate.

Additional Privacy Statement


We share personal information only as reasonably necessary for the purposes described above, subject to applicable law. We do not sell personal information for monetary consideration. Where applicable, we require service providers to handle personal information appropriately and use it only for authorized purposes.

Important considerations before publishing:


  • Property owners: Share only the guest information needed to manage the specific property and reservation.


  • Service providers: Confirm which platforms actually process guest data and what information each receives. Airbnb and Vrbo are generally booking platforms or online travel agencies, while Guesty is a property management platform, Stripe is a payment processor, and QuickBooks is accounting software.


  • Legal authorities: Disclose information when required or otherwise permitted by applicable law; avoid implying that all guest information is routinely shared with government agencies.


  • Privacy rights: Depending on applicable law, certain disclosures may be subject to additional notice, consent, or opt-out requirements. Ensure the statement that you do not sell personal information accurately reflects your actual practices.


User Rights

You may request to: 

 

  1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
  3. Request rectification of your personal information that is in our control.
  4. Request erasure of your personal information. 
  5. Object to the processing of personal information by us. 
  6. Request to restrict processing of your personal information by us.
  7. Lodge a complaint with a supervisory authority.

 


However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. We implement administrative, technical, and physical safeguards—including SSL encryption, password-protected databases, and restricted staff access—to protect your personal information against unauthorized access, loss, or misuse. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at admin@alpinepropertycrestedbutte.com.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at:

email: admin@alpinepropertycrestedbutte.com

Phone: +1 (970) 349-5303




Last Modified : October 27, 2026