Are we local? Yes, we are local and have an office in the town of Crested Butte.
When are arrival instructions sent? Arrival instructions are sent at 4pm MST, 48 hours (about 2 days) prior to your arrival. Those are sent by email or if you are one of our Airbnb guests through the Air BNB system. Check-in is contactless and you will go directly to the property that you have rented from us. You are given either a keypad code to enter or a lockbox code for those properties that do not have a keypad.
Check in is 4 pm
Checkout is 10 am
Early check in and late check out – We try to accommodate our guests as best as we can, and when we can provide an early check–in or late checkout, we do. During peak times or when guests check in and out on the same day, we are generally unable to do this. Please message our office on the morning of your arrival day or near the end of your stay to find out if this is an option.
What if I’m having an after-hours emergency? – If you are in a life-threatening situation, please call 911. If you are not, please call our office number (970) 349-5303 and you will be given our after-hours phone number. We have staff that is available to you 24/7. Please only call our after-hours number if you are having an emergency at the property, i.e. no heat, no water, locked out, door code doesn’t work, etc.
Non-emergent questions – these can be answered by calling our office (970) 349-5303 or emailing us admin@alpinepropertycrestedbutte.com. We tend to start answering emails early in the morning so often you can get a question answered faster by emailing us.
Office hours – We are open 9 am to 5 pm Monday through Friday and we check messages in season on Saturday between 10 am and 4 pm and on Sunday between 10 am and 2 pm. In off-season, April – mid-June and October ‘til Thanksgiving we do not check messages on the weekends. Please leave a message if we don’t answer during office hours as we are probably on the other line.
Cancellation policy- You can alter or cancel your reservation up to 30 days prior to arrival and receive a refund for the $100 deposit you paid at the time of booking. Cancellations within the 30-day window are non-refundable. If requested, we will cancel and open dates on the calendar to try and rebook on your behalf. We will refund you whatever we can recoup on your behalf after the reservation. We will also refund your cleaning fee.
What am I expected to do upon departure?
· Leave the beds unmade. No need to strip them.
· Load the dishwasher and start it.
· Put all trash (bagged please) & recycling in appropriate bins.
· Move all furniture and items back to original locations.
· Check all doors and windows to be sure that they are locked.
Groceries-We typically suggest that you purchase your groceries in Gunnison and supplement as needed with the local Crested Butte grocery stores. You can also contact a grocery delivery service.
Grocery delivery service options-
www.crestedbuttefooddudes.com
Gunnison Supermarkets:
City Market - 880 N. Main St., Gunnison. (970) 641-3816. Pharmacy - (970) 641-6379.
This is the better of the 2 supermarkets in Gunnison and the one we shop at. You can place a pickup order ahead of time on their website: www.citymarket.com. They also have a pharmacy. A small Walmart is next door and has a pharmacy.
Safeway - 112 S. Spruce St., Gunnison. (970) 641-0787. Older supermarket just off HWY 50.
Gunnison Vitamin and Health Food Store -
804 N. Main St., Gunnison - (970) 641-5928. This is in the strip mall just to the right of City Market. No need to even move your car. Lots of vitamins and natural food. Owners are a wealth of information regarding supplements and vitamins. They offer fresh baked goods, an espresso or tea bar, and smoothies.
Natural Grocers-1000 N. Main St., Gunnison-(970) 497-4025. Great selection of natural foods, produce and supplements.
Crested Butte Supermarkets:
Clark's Market - 500 Belleview Ave, Crested Butte-(970) 349-6492 - This is our local market, and it is small, and has just been renovated. They have some prepared foods, a deli, meat counter, and a good selection of gourmet and organic foods. They do their best with stocking but in high times i.e. Xmas/New Years, Spring Break, and the 4th of July week the produce aisle can go bare rather quickly. Check out their website for delivery pickup and drop off options.
Clark’s Pharmacy is open M-F 9-6pm and Saturday 10-6pm. Off-Season hours may vary.
Mountain Earth - 405 4th St., Crested Butte-(970) 349-5132. Great natural food store with a decent supplement section. They offer a few baked items and premade food.
Please note that the town of Crested Butte has a plastic bag ban. There are a few retail establishments that have been allowed to use the plastic bags that they still have, the best option is to take a tote or bag with you to the stores. Clarks and Mountain Earth do have paper bags that you pay for and reuseable ones you can purchase. We are purchasing reusable grocery bags and we'll put a few in each unit, but we do not have them yet! If you have those reusable bags that are convenient to bring, please do bring them.
Parking extra cars- All properties in Mt Crested Butte only have the number of parking spaces as advertised in the property listing. There is no overflow over-night parking in Mt CB. In the town of Crested Butte, you can park an extra car or two on a side street if necessary. You just need to pay attention to winter parking regulations to avoid getting towed. Check the town of Crested Butte’s winter parking regulations and plan to move your car nightly in winter months.
Road Conditions:
For updated road conditions in winter and summer (due to potential closure due to wildfires) please check out the Colorado Trips website:
www.cotrips.org
Transportation Options-
If you need transportation to and from the Gunnison Airport to a trailhead, for a wedding or event or a night out on the town, you can contact one of these companies. All offer rides from our local airport (Gunnison Crested Butte Regional Airport), and possibly Montrose and Denver. They also all offer some semblance of ride service during the day or evening hours. These can include wine tours, drops at trailheads for hikes and simply pickups after dinner. The taxi services typically need to be arranged in advance and aren't always offered in the off-season. Plan by calling or visiting their websites below. There is a free shuttle bus that operates year around between CB and Mt CB. There is a free condo bus as well as a free, on demand van service in Mt CB. Check out the following website for information:
www.mtnexp.org
Black Canyon Limo -This company offers a private ride service.
Blackcanyonlimo.com
(970) 251-1223
CB Limo- This company offers a private ride service.
www.crestedbuttelimo.com
email: info@crestedbuttelimo.com
(970) 901-6400
Dolly's Mountain Shuttle- This company offers a private ride service as well and has the only permit to pickup and drop-off at the West Maroon Pass trailhead.
www.crestedbutteshuttle.com
email: cbshuttle@gmail.com
(970) 209-9757
Alpine Express-They offer a shared shuttle from the local airport and run a taxi type service during the day and the late-night shuttle from 10pm - 2 am.
www.letsride.co/locations/crested-butte/
email: reservations@letsride.co
(800) 822-4844
(970) 209-0509
The Late-Night taxi service- only services CB to Mt CB and runs from 10pm-3am, seven days a week. Typically, the late-night shuttle costs $10/person between the town of CB and town of Mt CB. You can find a late-night shuttle out in front of The Talk of the Town, The Eldo, or Kochevar’s which are all located on Elk Ave.
www.letsride.co/late-night-shuttle
UBER -
Every once in awhile there is an UBER driver that appears on the app. Don't count on it but if you are in a pinch check it and you might be happily surprised.
Private Chef Services-
Crested Butte Personal Chefs-www.crestedbuttepersonalchefs.com
Tim Egelhoff-timberlinechefs.com
Crested Butte Catering Company-www.crestedbuttecateringcompany.com
Creative Catering-www.creativecatering.com
Essentials we stock in all of our properties:
4 rolls of toilet paper per bathroom, 1 full roll of paper towels, Kleenex, trash bags, dish soap, dish detergent, dishwasher pods, laundry detergent, hand soap, bar soap, sponge shampoo/conditioner.
Do I need to bring linens? No. All linens and towels are provided for your stay.
Can I bring my pet? Some of our properties are pet friendly. We advertise this clearly in the listing. Please ask before you book if you are not sure. Please add your pet to your reservation at the time of booking if you are booking one of our pet friendly properties.
Are the homes non-smoking? Yes, all our properties are non-smoking. Smoking tobacco and marijuana are both prohibited inside our properties.